Frequently Asked Questions (FAQ)

Have a question? We're here to help. Below you'll find answers to the questions we receive most often. If you can't find what you're looking for, please don't hesitate to contact us.

Do you ship within the United States?
Yes, we currently ship across the U.S.

How long does shipping take?
Standard shipping takes 3–7 business days.

Do you offer free shipping?
We offer free standard shipping on orders over $70 within the United States.

Can I return my order?
Unopened products may be returned within 14 days of delivery. Please refer to our Return Policy for complete details.

How can I track my order?
You will receive a tracking number via email after shipment.

Are your products cruelty-free?

Yes. Sir Fausto products are never tested on animals.